Liza Potts

Sherlockian.net

Potts, L. (2016-Present). Managing, redesigning, maintaining, sustaining, curating, and archiving the premiere international cultural heritage website for one of the oldest fan communities in the world. Producing content for and managing multiple social media channels, including a Facebook page, Twitter feeds, and other community forums. Leading a team of students and mentoring them on appropriate best practices based on research. Conducting research on community needs, usability, and content strategy. Our numbers for 2021 include 1.9 million impressions on Google, a major positive leap in our search engine optimization. In a typical month, we have over 5,700 page views. With over 350 pages of content containing over 3,000 links, and 419 page views per month on our home page alone, this project amounts to a book-length project every year per the Dean’s office.

Participatory memory: Fandom experiences across time and space

Potts, L. with Beattie, M., Dallaire, E., Grimes, K., Turner, K. (2018). Participatory memory: Fandom experiences across time and space. Intermezzo at Enculturation digital press.

Rhetoric and experience architecture

Potts, L., Salvo, M. (2017). Rhetoric and experience architecture. Edited collection. South Carolina: Parlor Press.

Social media in disaster response: How experience architects can build for participation

Potts, L. (2014). Social media in disaster response: How experience architects can build for participation. New York, NY: Routledge.

Finding a Teaching A11y: Designing an Accessibility-Centered Pedagogy

Sonka, K., McArdle, C. Potts, L. (2021). “Finding a Teaching A11y: Designing an Accessibility-Centered Pedagogy.” IEEE Transactions on Professional Communication.

Valuing Expertise During the Pandemic

Baniya, S., Potts, L. (2021). “Valuing Expertise During the Pandemic.” Journal of Business and Technical Writing. 35 (1).

Recursive Participatory Mentoring: A New Model for Mentoring Women in the Technical Communication Workplace

Meloncon, L., Potts, L. (2020). “Recursive Participatory Mentoring: A New Model for Mentoring Women in the Technical Communication Workplace.” Technical Communication.

Values vs. Rules in Social Media Communities: How Platforms Generate Amorality on reddit and Facebook

Small, R., Trice, M., Potts, L. (2019). “Values vs. Rules in Social Media Communities: How Platforms Generate Amorality on reddit and Facebook.” In Digital Ethics: Rhetoric and Responsibility in Online Aggression, Hate Speech, and Harassment edited by Reyman and Sparby. Routledge. Winner of the 2019 Computers and Composition Distinguished Book Award.

Building Dark Patterns into Platforms: How GamerGate Perturbed Twitter’s User Experience

Trice, M., Potts, L. (2018). “Building Dark Patterns into Platforms: How GamerGate Perturbed Twitter’s User Experience.” Present Tense.

Interfaces as Rhetorical Constructions: Reddit and 4chan During the Boston Marathon Bombings

Potts, L., Harrison, A. (2013). “Interfaces as Rhetorical Constructions: Reddit and 4chan During the Boston Marathon Bombings.” Proceedings of the ACM International Conference on Design of Communication. ACM SIGDOC.

Contextualizing Experience: Tracing the Relationships Between People and Technologies in the Social Web

Potts, L. & Jones, D. (2011). “Contextualizing Experience: Tracing the Relationships Between People and Technologies in the Social Web.” Journal of Business and Technical Communication. 25 (2), 338-358.

Tweeting Disaster: Hashtags Constructions and Collisions

Potts, L., Seitzinger, J., Jones, D., Harrison, A. (2011). “Tweeting Disaster: Hashtags Constructions and Collisions.” Proceedings of the 29th ACM International Conference on Design of Communication. Italy: ACM SIGDOC.

Using Actor Network Theory to Trace and Improve Multimodal Communication Design

Potts, L. (2009). “Using Actor Network Theory to Trace and Improve Multimodal Communication Design.” Technical Communication Quarterly, 18 (3), 281-301.